Privacy Policy — All Star Orthodontics

Last Updated: April 2026

1. Introduction

All Star Orthodontics (“we,” “us,” “our,” or “Company”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information, including personal information, when you visit our website, contact us, or use our services.

By using our website or services, you consent to our Privacy Policy.

If you do not agree with our policies and practices, please do not use our website or contact us.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you provide directly through:

Contact forms on our website
Consultation requests and appointment bookings
Phone calls or emails to our office
Patient intake forms when you visit

Information collected includes:

Name, email address, phone number
Mailing address
Age and patient type (child, teen, adult)
Dental history and health information
Insurance information
Treatment preferences
Messages or inquiries you send

2.2 Automatic Information Collection

When you visit our website, we automatically collect certain information:

Device information: Browser type, operating system, IP address
Usage information: Pages visited, time spent, links clicked
Cookies and tracking technologies: See Section 3 below

This information is collected through cookies, web beacons, and similar tracking technologies.

2.3 Third-Party Information

We may receive information about you from:

Your insurance provider
Your referring dentist
Other healthcare providers (with your consent)

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

Remember your preferences
Understand how you use our site
Improve our website functionality
Track website performance

Your Cookie Choices:

Most browsers allow you to refuse cookies or alert you when cookies are being sent
Disabling cookies may affect website functionality
We do not track you across third-party websites

We use Google Analytics to understand website usage. Google collects data per their own privacy policy: https://policies.google.com/privacy

4. How We Use Your Information

We use the information we collect for:

4.1 Primary Uses

Providing services: Scheduling appointments, treatment planning, patient care
Communication: Responding to inquiries, appointment reminders, treatment updates
Billing and insurance: Processing payments, submitting insurance claims

4.2 SMS Communications

If you opt in to SMS, we use your phone number to send:

Appointment reminders: Confirmation and reschedule options
Treatment updates: Progress notifications and next steps
Promotional messages: Special offers, new services (optional)

You can opt out of SMS at any time by replying “STOP” to any message. See Section 9 for SMS Terms of Service.

4.3 Other Uses

Website improvement: Analytics and performance tracking
Compliance: Legal and regulatory obligations
Safety: Fraud prevention and security
Business operations: Internal administration and training

We will not use your information for purposes other than those listed above without your explicit consent.

5. Data Sharing and Disclosure

5.1 We Do NOT Share Your Information With:

Third-party marketers
Advertisers or data brokers
Other businesses for their marketing
Any parties without your explicit consent

5.2 We DO Share Information With:

Insurance companies: Only to process your claims and determine coverage
Service providers: Only those necessary for practice operations (e.g., patient management software, billing processors)
Healthcare providers: Your referring dentist or other providers (with your consent)
Legal requirements: Law enforcement or court orders (only when required by law)

Service Providers We Use:

GoHighLevel (practice management and CRM)
Google Workspace (email and document storage)
Mailchimp or similar (email communications)
[Add any other third-party services used]

All service providers sign agreements requiring them to protect your information and use it only for the purposes we specify.

5.3 Data Retention

We retain your personal information for as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes

After treatment is complete, we retain records per applicable dental board regulations (typically 5–7 years).

6. Your Privacy Rights

6.1 Access and Correction

You have the right to:

Request access to your personal information
Correct inaccurate information
Request deletion of your information (subject to legal requirements)

To exercise these rights, contact us at: smiles@allstartraces.com

6.2 Marketing Preferences

You can:

Opt out of promotional emails by clicking “Unsubscribe” at the bottom of any email
Opt out of SMS by replying “STOP” to any text message
Request not to be contacted for marketing purposes

6.3 California Privacy Rights

If you are a California resident, you have additional rights under CCPA:

Right to know what personal information is collected
Right to delete personal information
Right to opt-out of sale of personal information
Right to non-discrimination for exercising your rights

We do not sell personal information. To submit a request, contact us at: smiles@allstartraces.com

7. Data Security

7.1 Security Measures

We implement appropriate security measures to protect your information:

Encrypted data transmission (SSL/TLS)
Secure storage of patient records
Access controls (only authorized staff)
Regular security audits
Employee training on data protection

7.2 No Absolute Security

While we strive to protect your information, no internet or electronic transmission is 100% secure. We cannot guarantee absolute security. You use our site at your own risk.

7.3 Data Breach Notification

If a breach occurs that affects your personal information, we will:

Notify you within 30 days
Describe the type of information involved
Recommend steps to protect yourself
Provide contact information for our privacy team

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing personal information.

9. SMS and Text Message Terms

9.1 SMS Opt-In

By checking the “I consent to receive SMS messages” box on our forms, you agree to receive SMS communications from All Star Orthodontics.

9.2 Message Types and Frequency

We may send:

Appointment reminders (varies by frequency)
Treatment updates (as needed)
Promotional offers (varies by frequency)

Standard message and data rates apply. Frequency varies. Message and data rates may apply.

9.3 Opting Out

To stop receiving SMS at any time:

Reply “STOP” to any message
Contact us at (360) 799-3466
Email: smiles@allstartraces.com

We will remove you from our SMS list within 10 business days.

9.4 Help

Reply “HELP” to any message to receive customer service information.

9.5 Age and Consent

By opting into SMS, you confirm:

You are 18 years old or older
You own the phone number or have the owner’s permission
You consent to receive SMS from All Star Orthodontics

10. Children’s Privacy

10.1 Children Under 13

We do not knowingly collect personal information from children under 13 without parental/guardian consent.

If your child receives orthodontic treatment, a parent or guardian must:

Provide consent for all information collection
Agree to this Privacy Policy
Be listed as the primary contact

10.2 Children 13–17

For teen patients, we collect information from both the teen and a parent/guardian.

11. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be effective when posted to this page, with the “Last Updated” date revised.

Your continued use of our site after changes means you accept the updated policy.

If we make material changes that affect how we use your information, we will notify you by email or post a prominent notice on our website.

12. Contact Us

For questions about this Privacy Policy, to request your information, or to exercise your rights:

All Star Orthodontics
📍 2115 SE 192nd Ave, Suite 102, Camas, WA 98607
📞 (360) 799-3466
📧 smiles@allstartraces.com

Privacy Officer: [Name and email, if applicable]

We will respond to requests within 30 days.

13. Additional Disclosures

13.1 California Residents

Under California law (CCPA), you have rights regarding your personal information. See Section 6.3 above.

13.2 Washington State Residents

Washington law protects your health information. We comply with all Washington state privacy laws.

13.3 HIPAA Compliance

While not strictly a HIPAA-covered entity, we follow HIPAA best practices for protecting health information.

Thank you for trusting All Star Orthodontics with your smile and your privacy.

NOTES FOR LORDQK:

Replace [email address], [Name], and [Add any other third-party services] with actual details
This is a comprehensive privacy policy that covers both website and SMS privacy
Critical for A2P and TCR compliance
Have your lawyer review before publishing (this is general guidance, not legal advice)
Display link to this page in website footer + in consent checkboxes

Privacy-Policy